COLDCARD FAQ

How many seed words does it use?

COLDCARD generates either 12- or 24-word BIP-39 seeds. It can also import 12, 18, and 24-word, BIP-39 seeds that other wallets may have created.

Can I have multiple wallets in each COLDCARD?

There is a single "wallet", derived from the BIP-39 seed words. In addition, we have an optional "duress" wallet, which is derived from the wallet's seed words and is not independent. This means it gets backed-up automatically, and the original seed words also backup the duress wallet.

What's new in the Mk5 COLDCARD?

We have a complete table of differences here but the highlights: huge industrial design upgrades, including a new larger screen protected by Gorilla Glass, better NFC (tap), USB-C connector at bottom.

Is my trusted Mk4 obsolete now?

No! The new Mk5 runs exactly the same firmware as the Mk4 and we will support all future features on both devices and they will operate the same.

Can I change my PIN?

Yes, the PIN is independent of the funds being held. It can be changed at any time as long as you have the original PIN.

Which blockchains do you support?

Bitcoin and Bitcoin Testnet are supported. COLDCARD does not support altcoins.

Why does it have a MicroSD slot?

  • The COLDCARD can backup the seed into an encrypted file.
  • New transactions to be signed can be imported from the card.
  • Public key data (XPUB, payment addresses) can be written onto the card.
  • Firmware upgrades can be done by copying the new firmware file onto a card.
  • A skeleton Electrum wallet can be created on the card which allows Electrum to "pair" with the COLDCARD without it ever connecting to a USB port.
  • Multisig wallets can be joined using files transferred via cards.

How do I connect to a computer?

Use the USB port at the top of the COLDCARD. You must provide a standard micro USB cable suitable for your computer.

Do I need to use MicroSD cards?

You don't have to use MicroSD cards with COLDCARD. It works fine over a USB connection. You can also switch later if your security needs change. NFC (tap) can also be used on to send and receive files.

What is PSBT?

PSBT is an emerging standard for "Partially Signed Bitcoin Transactions" and is described by BIP-174.

How do I backup?

Insert a MicroSD card, and go to Advanced > Backup > Backup System.

Can COLDCARD import an **encrypted** BIP-39 seed phrase?

Yes, COLDCARD supports BIP-39 passphrases.

Is there a factory reset?

There is no way to do a factory reset on a COLDCARD due to the secure elements. However, you can come close to a factory reset if you know the current Main PIN. To accomplish this you would do the following:

How do I know desktop software is showing a payment address that truly is a deposit into this COLDCARD?

COLDCARD can display the payment address after it has independently calculated what it should be. Without this, it would be hard to make a "deposit" into the wallet of the COLDCARD without the possibility of someone misleading you.

I found a previously-used COLDCARD online, should I buy it?

You should never buy a "used" COLDCARD from eBay or another online store. A new COLDCARD from the factory would arrive sealed in a special tamper-evident bag. That's an important security feature since it's possible to change the firmware on the COLDCARD. It's impossible to trust what you're receiving from the second-hand vendor.

This random MicroSD card doesn't work!

There are so many MicroSD cards out there, it's not possible for us to test with them all. We have tested with all the cards we can find locally, and a few ultra-cheap ones from AliExpress. Still there will be some that won't work. If it's formatted as FAT32 and equal or smaller than 32GB it should work.

Do you support Segwit (Segregated Witness) on the COLDCARD?

Yes. We have comprehensive segwit support, and strongly recommend it, but do not require it. We will display Bech32 and P2SH (segwit wrapped) addresses appropriately.

Is the secure element's crypto used for Bitcoin processing?

Although the ATECC608 (and the 508 used on older versions), do implement standard SHA-256, HMAC(SHA-256) and AES, we use those implementations only to secure the secrets that the chip holds. The same is true of the secondary SE (Maxim DS28C36B) on the Mk4.

What kind of secure element is used?

The ATECC608 is a fixed-function device for private key storage. It is not a general purpose CPU like some other secure elements. As a result, neither Coinkite nor the chip's manufacturer can change how it works without revising the hardware of the chip itself. It is in effect a flash ROM (read only memory) with about 10k bits of storage. All access and updates are predefined by the hardware and its design. The complete COLDCARD firmware can be seen here and we have a detailed white paper specifically about this secure element, and how we use it.

When does the PIN attempt counter reset?

The PIN attempt counter resets to zero as soon as you enter the correct PIN code. The COLDCARD will always brick after 13 failed PIN attempts regardless of any other settings.

What happens when I can't remember my PIN?

When you've failed 3 times or more, we warn you that you are in danger of bricking the device. The message encourages you to double-check the PIN entered, and even gives you a peek at what you entered, before submitting it as a login attempt.

Where does the entropy (randomness) come from?

It's very important the entropy (randomness) used to pick your master seed phrase is good quality. The COLDCARD primarily uses the hardware TRNG (True Random Number Generator), inside the main chip. This is a dedicated hardware subsystem that measures analog noise produced by a special transistor.

Where do I learn all technical details?

You can read our secure element white paper, dual vendor secure element page, our online docs, and ultimately the COLDCARD source code.