COLDCARD Security Advisory A seed-generation defect affected releases beginning with firmware 4.0.1. Fixed firmware is available. Existing affected seeds still require migration. Check status
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COLDCARD Orders and Shipping Help

Written by Coinkite Team

Applies to: All COLDCARD products and orders

Verified on: July 17, 2026

Order, shipping, tax, return, and warranty details can depend on the product, destination, seller, and date of purchase. Use the current store and Coinkite policy rather than an old article or third-party summary.

Order routes

Buy from Coinkite

Choose a current COLDCARD model, colour, and available accessories from the official store.

Open the COLDCARD store

Find an authorized reseller

Use Coinkite's current reseller list before buying from another seller.

Open Authorized Resellers

Ask about an existing order

Use the Coinkite contact route and include the non-secret order details needed to identify the purchase.

Contact Coinkite

Read current terms

Check the terms that apply to purchases and use of Coinkite services.

Open Terms of Use

Do not post an order number, shipping address, phone number, or tracking information in a public chat or social-media reply. Send order information only through the official private contact route.