COLDCARD Security Advisory A seed-generation defect affected releases beginning with firmware 4.0.1. Fixed firmware is available. Existing affected seeds still require migration. Check status

COLDCARD Backups and Recovery Help

Written by Coinkite Team

Applies to: COLDCARD Q, Mk5, and Mk4

Verified on: July 17, 2026

First identify what you are recovering. Seed words, a BIP-39 passphrase, and the 12-word password for an encrypted COLDCARD backup serve different purposes. Do not try possible secrets on a networked device.

Do not send seed words, passphrases, PINs, backup passwords, private keys, descriptors, or funded transaction files to support. If the correct official path is still unclear, describe the model, firmware version, and visible error without including wallet secrets.

Contact Coinkite support